Free US Shipping over $99

FAQs

Each and every day items are freshly produced, cured and packaged with care. All orders are processed, packaged and shipped within 2-5 business days of payment received. We Ship 3 days a week MONDAY, WEDNESDAY and FRIDAY

Inclement Weather Shipping
Please make arrangements for your products not to be left outside when they arrive. Some products, when over exposed to high heat or freezing temperatures, can be damaged.

Signature Confirmation
By request, I can add a signature confirmation to your package so that if no one is available, your package will be kept safe at the post office until you can retrieve it. Please contact me as soon as possible if you wish to make arrangements to add a signature confirmation. - Signature confirmations are $2.10 -

Insurance
You may add insurance to your package to ensure safe delivery. I highly suggest insurance for international orders. I also recommend purchasing insurance on larger orders. In any case, if you have not purchased insurance, I am not responsible for the package once it has left my hands. If you wish to add insurance, please contact me as soon as possible to make arrangements. USPS Insurance Rates are based on the total amount of your order, shipping method and on the destination. Please feel free to contact me any time for exact insurance estimates.
Skin Allergies
Although we do check each product on very sensitive skin prior to posting the product, we still HIGHLY recommend to always test a small area of skin. After waiting 24 hours before continued use, please check skin to make sure no skin irritation occurs. If you do have a negative reaction, we recommend discontinuing use of that product.

Nut Allergies
If you have an allergy to nuts please message us first! Many of our products contain oils made from tree nuts and seeds. We use the same equipment when making our products and cross contamination is possible.

Any Common Sense Cautions
When using our products in the bath or shower: PLEASE BE CAREFUL. The oils can make the tub or shower very slippery!

Common Sense Tips:
Also, please allow hot water to run down the drain for a minute prior to exiting the shower/bath as to not clog any piping with oil buildup.

Care instructions
Some of our items are made with oils that hold many forms, i.e. coconut oil. If the item is stored in an area hotter than 75 degrees it will begin to melt. Don't fret! It will harden back up again.

Care Instructions:
Also, during shipping it may become hot and possibly melt. While we take every precaution to keep this from happening, it is still a possibility. Just pop it in the fridge and it will harden back up.

Returns?
Due to the nature of these products we cannot accept returns. However, if you're not happy with your product, contact us, we want to make it right! We will make every effort to reach an agreeable solution. Please ask questions regarding size, shape, color, scent, ingredients, etc. BEFORE you order.

Body Scrub Texture Issues?
Since Some of our Scrub base is Coconut Oil, anything over 76 degrees can change the texture and consistency of the scrub. We recommend that if this happens just stick it in the fridge and stir, it will fluff right back up!


Pregnant or Nursing
If you are pregnant or nursing, ask your physician for a current list of essential oils, herbs and botanicals that you should avoid using. My current list includes Cinnamon, Clary Sage, Ginger, Jasmine, Juniper, Lemongrass, Myrrh, Nutmeg, Peppermint, Pine, Rose, Rosemary and Sage. Please check with your physician.

We are so very happy and thankful that you allow our family to share our handmade creations with yours. Each and every item is created with love, thought, care and careful attention to detail. We sincerely hope you love each and every item as much as we do.